INTRODUCTION

This Privacy Policy applies solely to information collected through the Sanathana Vani App available on the Google Play Store and Apple Store (the “App” or “Platform”). The App is offered by Sri Sathya Sai Premamrutha Prakashana who is the data controller (“Sanathana Vani”, “we”, “us”, “our”).

This policy explains what information may be collected through the App, how such information may be used, and/or shared, and how we safeguard it. We at Sri Sathya Sai Premamrutha Prakashana are committed to protecting the privacy of your personal information collected through the Sanathana Vani app while striving to provide the very best user experience for you.

1. INFORMATION WE COLLECT

When you use the Sanathana Vani App, we or our service providers or business partners may collect information that relates to you, including personal information, such as:

• Identifiers: Your name, email address, contact number, and social media account details.
• Demographic/Personal Details: Mailing address, date of birth, gender, and demographic information.
• User Generated Content: Photos, videos, or other information from your device if you choose to share it.
• Consents and Preferences: Information regarding your content preferences, notification settings, and consents provided within the App.

By providing your information, you consent to its collection, use, and processing as described in this Privacy Policy.

2. INFORMATION COLLECTED AUTOMATICALLY (USAGE INFORMATION)

Whenever you interact with the App, we, as well as any third-party advertisers, and/or service providers, may use a variety of technologies that automatically or passively collect information about how the App is accessed and used (“Usage Information”). This may include:

• Log Files: Information about your use of the App, including your operating system, content you access, download or listen to (including number of times listened), and interactions with songs, playlists, audio-visual content, and other Sanathana Vani users.
• Location Information: We may collect information about the approximate geographic location of your device when you access or use the App. Additionally, if you consent, the App may collect and use your precise geographic location information (if Bluetooth, Wi-Fi, or other geolocation functionality is enabled). We may share your location with certain third parties for analytics purposes. Please note that these analytics capabilities will be used to help us improve your user experience by upgrading the App’s features.
• Device Identifiers: We automatically collect your IP address or other unique identifier (Device Identifier) for the device you use (e.g., AD-IDs or IDFAs), including the hardware model and mobile network information. We use Device Identifiers to administer the App, diagnose server problems, analyse trends, and gather broad demographic information for aggregate use.
• Call Information (Mobile Only): We collect call information to detect if the device is currently making a call. This is used solely to tune the app accordingly (e.g., pausing playback) so the App does not disturb the basic call functions of your device.
• Cookies; Pixel Tags: The App may use cookies and similar files (e.g., mobile analytics software, pixel tags) for security purposes, digital rights management, site navigation, and to personalise your experience (e.g., selecting relevant content or offers based on your interests).

3. HOW WE USE THE INFORMATION COLLECTED

We may use the information about you for lawful purposes, including:

• To Enhance User Experience: Personalise and improve the App, tailor content, and provide news and other information we think will be of interest to you.
• For Analytics & Operations: Perform market research, Platform analytics, and operations to understand usage patterns.
• For Communication: Communicate with you about your activities on the Platform, promotional purposes (via emails, notifications), and at our discretion, communicate any changes to our policies.
• For Legal Compliance: Use the collected information for any purpose required for compliance of any law or other regulatory or government authority.
• For Personalisation: Link or combine information we receive from others to help understand your needs and to provide you with better service.
• For Marketing (with Consent): In certain situations, we may request your consent to use your personal information for specific purposes. For example, we will seek your permission before sharing email updates, newsletters, or other communications about spiritual music, meditation, or related topics that we believe will inspire and interest you.

We do not sell, rent, or trade your personal information to any third party.

4. SHARING OF INFORMATION

We may share your information in the following limited circumstances:

• Service Providers: With trusted vendors who assist in operating, maintaining, or analysing the App (e.g., hosting, analytics, communication services), under strict confidentiality agreements.
• Legal or Regulatory Disclosures: If required by law, legal process, or governmental authority.
• With Your Consent: Where you have explicitly agreed to share information (e.g., sharing testimonials or content).
• Business Transfers: In case of restructuring or transfer of operations, your information may be transferred as part of that process, subject to the same privacy protections.

5. SECURITY OF YOUR INFORMATION

We use certain reasonable security measures to help protect your personal information. However, please be aware that no electronic data transmission or storage of information can be guaranteed to be 100% secure. You use the App and provide us with your information at your own risk. We cannot ensure or warrant the security of any information you transmit to us.

6. POLICY CHANGES

By using the Sanathana Vani App, you agree to the terms of this Privacy Policy and our Terms of Use. We reserve the right to amend this Privacy Policy, our Cookies Policy, and/or the Terms of Use from time to time. If we do so, an updated version will be made available through a link in the App. You will be bound by the new terms upon your continued use of the App.